Step-by-Step Concierge Experience•3-Phase Process

From Passport to Pilgrim: A Seamless Journey.

We’ve distilled complex Saudi visa regulations and BRN requirements into a guided, human-verified 7-step journey designed for total peace of mind.

5 MinsAverage Form TimeStraightforward online form
Pre-CheckPre-Submission ReviewHelps prevent filing errors
48–96hEstimated TurnaroundStandard working hours
WhatsAppDirect DeliveryPDF delivered upon issuance

The Roadmap

How your application moves from start to finish

Clear milestones, zero confusion, and full human support at every turn.

01
Phase 01

You Submit Online

Under 5 Minutes
~1 min1

Select Your Visa Pathway

Choose the visa pathway that matches your passport, travel duration, and accommodation style.

  • Choose from 15-day, 20-day, Host/Iqama, or full BRN compliance packages
  • Automatic nationality and validity pre-check
  • Clear breakdown of requirements before you enter any data
~2 mins2

Traveller Details & Itinerary

Provide basic details for yourself, your family, or your organized pilgrimage group.

  • Apply for solo travellers, couples, families, or large groups up to 50 pilgrims
  • Capture passport details, travel dates, and contact information
  • Optional hotel & flight booking reference entry
~2 mins3

Effortless Document Capture

Upload your passport bio-page scan or photo directly from your smartphone or desktop.

  • Clear on-screen guidance for a readable, uncropped passport image
  • Supports photo capture or PDF/JPEG file uploads
  • Checks for legible text and visible MRZ strip
02
Phase 02

We Perfect & Verify

Concierge Review
Within 2–6 hours4

Document & BRN Verification

Our visa specialists review your application to help avoid common submission errors.

  • Checking passport validity (ensuring 185+ days remaining)
  • Reviewing passport bio-page scan clarity and legibility
  • Checking Hotel BRNs across all cities & mandatory Food BRN
  • Reaching out directly via WhatsApp if any document needs a clearer scan
Before submission5

Transparent Upfront Payment

Review your itemized cost breakdown with no unexpected fees.

  • Clear breakdown of Nusuk visa fees, processing, and taxes
  • Mandatory Saudi Umrah emergency medical & health insurance included
  • Secure payment methods (UPI, Credit/Debit Card, Net Banking)
03
Phase 03

Nusuk Processing

Nusuk System
48–96 Working Hours6

Nusuk System Submission

Your verified application and BRN compliance details are processed directly through the official Saudi Nusuk system.

  • Application filed through the official Saudi Nusuk platform
  • Official Nusuk application reference provided once registered
  • Status tracking throughout the review process
Upon Approval7

eVisa Issuance & Delivery

Your approved Saudi Umrah eVisa generated through the Nusuk system is delivered to your WhatsApp and account, ready to travel.

  • Official Saudi Umrah eVisa PDF document with verified QR code
  • Includes medical insurance policy details and emergency contacts
  • Sent directly to your WhatsApp and downloadable from your account

Radical Transparency

Minimal effort for you. Comprehensive care from us.

We do all the heavy lifting behind the scenes so your pilgrimage starts without worry.

Your Part

Takes approx. 5 minutes
  • Upload a clear photo or scan of your passport bio-page
  • Enter basic travel dates and WhatsApp number
  • Review your transparent quote and pay securely
  • Download your approved eVisa PDF
💡 Tip: You don't even need a printer or physical photocopies. Everything is completed smoothly through your smartphone or laptop.

What Marhaba Haji Handles

Behind-the-Scenes
  • Verify 185+ days passport validity and MRZ readability
  • Inspect passport scan resolution and ensure all details are clear
  • Validate Hotel BRNs across all cities & Food BRN compliance
  • Disburse Nusuk system fees & arrange mandatory medical insurance
  • Submit application dossier through the official Nusuk system
  • Deliver the approved visa PDF to your WhatsApp and account
Official Nusuk platform partner protocolsSpeak with Concierge

Timeline & Turnaround

From submission to visa in your hands.

We maintain high transparency on processing times so you can plan your flights and accommodation with confidence.

Stage 1
2–6 Working Hours

Document Pre-Check & BRN Audit

Our specialist team checks your passport validity and BRN compliance.

Stage 2
48–96 Working Hours

Nusuk System Processing

Your application is processed and validated within the official Saudi Nusuk platform.

Stage 3
Upon Nusuk Approval

Visa Delivery

Approved eVisa PDF is sent via WhatsApp and accessible in your account.

Official MOFA & Nusuk Live Tracking

Once submitted, you can verify your application status directly on the official Saudi tracking portal.

Visit Official Tracking Portal

Before You Begin

What you'll need ready.

Have these 3 simple items at hand to complete your application in under 5 minutes.

Mandatory

Valid Passport

Must have at least 6 months (185 days) validity remaining from your intended date of travel.

Mandatory

Travel & Flight Details

Confirmed round-trip flight booking or intended travel dates for Saudi Arabia entry.

Package Dependent

Accommodation / BRN

Confirmed Hotel & Food BRNs, or simply select our Without BRN package to let us arrange everything for you.

Questions & Answers

Common questions about the process.

Everything you need to know about timelines, payments, and approvals.

Standard processing turnaround is typically 48 to 96 working hours once all documents and BRN details have been reviewed and submitted into the Nusuk system. During peak pilgrimage periods (such as Ramadan and Rajab), processing times by Saudi authorities may vary, so we recommend applying at least 7–10 days prior to departure.

Our team reviews your documents prior to submission to catch common errors before filing into Nusuk. If a passport image is blurry, has uneven lighting, or is partially cropped, your dedicated specialist will contact you on WhatsApp to guide you in providing a clearer copy.

Yes. You can add multiple travellers under a single application, view their progress together, and receive all approved visas in one coordinated delivery.

Every issued Umrah eVisa generated through the Nusuk system includes an official scannable QR code and application number. You can verify it directly on official Saudi portals (such as visa.mofa.gov.sa).

Under Nusuk system guidelines, pilgrims from countries including India, Pakistan, Bangladesh, and Egypt require confirmed Hotel BRNs for all cities of stay and a Food BRN. If you already have your own confirmed hotel and food BRNs, select 'With BRN'. If you need them arranged, select 'Without BRN' and our team will handle the required BRN compliance.

No. The price quoted on Marhaba Haji is all-inclusive, covering the official Nusuk system visa fee, mandatory Saudi medical insurance, BRN handling, and our concierge support.
Start Your Journey Today

Ready to secure your Umrah visa?

Answer 3 quick questions in our visa finder to get your personalized pathway, live quote, and immediate concierge support.

Your application will be reviewed and submitted according to the applicable requirements. Final visa issuance is subject to approval by the relevant authorities.

Ask on WhatsAppApply Online